Shipping
ANY QUESTIONS?
CONTACT US - returns@shoplamarel.com
WHEN WILL MY ORDER SHIP OUT?
WE DO OUR BEST TO PROCESS AND SHIP YOUR LAMAREL PRODUCT AT LIGHTNING SPEED. THERE IS USUALLY 24H PROCESSING TIME. IF YOU HAVE PLACED YOUR ORDER DURING THE WEEKEND OR ON A HOLIDAY, WE'LL START PROCESSING YOUR ORDER ON THE FOLLOWING BUSINESS DAY. YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH A TRACKINGCODE AS SOON AS YOUR ORDER HAS BEEN SHIPPED.
SHIPPING PRICES OUTSIDE OF SWITZERLAND
VAT & DUTY FEES INCLUDED ON EU ORDERS!
FOR REST OF THE WORD VAT & DUTY FEES MIGHT APPLY
WHEN WILL I RECEIVE MY ORDER?
ALL ORDERS ARE DISPTACHED FROM OUR WAREHOUSE FACILITY IN BASEL, SWITZERLAND. TRANSIT TIMES START FROM THE DATE THE ORDER INITIALLY SHIPS, NOT THE DATE THE ORDER IS PLACED. TIMELINES START FROM SHIP DATE. PLEASE ALLOW 24H FOR YOUR ORDER TO BE PROCESSED.
HERE IS A TIMELINE OF WHEN YOU CAN EXPECT YOUR LAMAREL PRODUCT:
SWITZERLAND
3-5 BUSINESS DAYS
EU
6-8 BUSINESS DAYS
REST OF THE WORLD
10-15 BUSINESS DAYS
PERSONALIZED PRODUCTS
5-6 EXTRA BUSINESS DAYS
Example: For Switzerland personalized products will be delivered from 10 to 11 business days
CUSTOM CHARGES
SHIPPING COSTS DOES NOT INCLUDE DUTY OR CUSTOM CHARGES THAT MAY BE INCURRED UPON SHIPMENT TO COUNTRIES OUTSIDE SWITZERLAND AND EUROPE. LAMAREL WILL NOT BE RESPONSIBLE FOR THESE EXPENSES.